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Sales

large Quantity， freight discount， before placing an order Please send an instant chat message contact customer service to change the order freight，please call us.

008613376879019

Complaints

If you have any bad experience in the shopping process or after receiving the products, please contact us, we will solve it for you in the first time!

008613588945210

Returns

Check the status of the logistics process after the delivery of the goods, track the logistics of return and replacement, buy the wrong product model and need to return, please contact us.

honchang521@163.com

Marketing

If you have any question about product size function We can send PDF version of the catalog or Special size products customized, other specian model consult etc please contact us.

honchang521@gmail.com

whatsapp:008613376879019

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Shipping policy

1. When we receive your order, UPS and FEDEX are the first choice for delivery, the normal time limit is 10-15 days, 20-28 days in remote areas, all prices excluding tax are DAP mode, please actively cooperate with the customs clearance after the goods arrive at the local customs, if you need INVOICE, please contact customer service to send. Eu countries need to leave the VAT ID when placing an order, UPS ,fedex ect. need TAX ID to ship,Thanks for your understanding！ If you need to specify other fast logistics delivery, please inform customer service

2. The samples are sent by general logistics, and the freight shall be borne by the seller, while the buyer shall pay according to the price of the product. For special products, such as low-priced products weighing more than 0.6KG, the logistics cost shall be negotiated by both parties.

3. Large orders, or customers require customs clearance orders, need to use the company's US dollar account for transactions, we need to pay taxes normally to declare exports, after the delivery of products need customs declaration information, certificate of origin and so on, please contact customer service.

Returns and Exchange policy

1.Due to the buyer's delay in customs clearance Or refuse to clear customs , the goods are returned by the local customs. The seller does not support the refund of this order and requires the buyer to pay all the costs arising therefrom, including return freight, taxes and other related expenses.

2.Because the seller sent the wrong type and size of the goods, the buyer is willing to replace the resulting return and replacement costs borne by the seller, the buyer does not agree to replace the goods, and requires a refund, the seller supports a full refund and pays 5% of the amount as compensation, and the compensation amount will be reduced on the total amount of the next buyer order.

3.Due to improper use of the buyer's products in the environment, such as high acid and corrosion environment, limited to gas use and the buyer for water, oil, or other unsuitable environment, or all force majeure factors, or due to improper operation of the buyer, or installation errors resulting in product damage can not be used, do not support for maintenance or replacement, resulting in production losses borne by the buyer.